- Deliver customer training, technical presentations, and application guidance to support successful use of SCIENION technologies after installation.
- Serve as the primary scientific contact for application questions, troubleshooting, workflow optimization, and problem solving in the field.
- Support customers and internal teams with technical documentation, training materials, and accurate records of support activities.
- Collaborate closely with service, support, development, and commercial colleagues to relay customer feedback and improve customer experience.
Remote Field Application Scientist (m/w/d) Region: Düsseldorf/Frankfurt
Remote
Vollzeit
Festanstellung
Ihre Aufgaben
Ihr Profil
- Bachelor’s degree in biomedical engineering, biotechnology, microfluidics, materials science, analytical chemistry, or a related field.
- Hands-on experience in areas such as single cell processing, NGS, mass spectrometry, medical diagnostics, or biosensor development is highly desirable.
- Strong scientific communication and training skills, with the ability to explain complex applications to diverse customer audiences.
- Independent, proactive, solution-oriented mindset with willingness to travel extensively and support customers across multiple countries.
- Experience in a customer-facing scientific role such as applications support, field support, technical service, or customer training.
- Ability to work confidently across biology, chemistry, physics, and engineering topics.
- Fluent English required; additional European languages are a strong advantage.
- Commercial awareness and business understanding, while remaining focused on after-sales support and customer success.
Wir bieten
- Competitive salary and benefits package.
- Work with cutting-edge technologies in a dynamic, international setting.
- High autonomy and direct impact on customer success, scientific adoption, and service quality.
- Professional development through exposure to diverse applications, customers, and global markets.
About us
SCIENION’s mission is to empower the development of innovative, reliable, and cost-efficient diagnostic and bioanalysis workflows. With headquarters in Berlin (Germany) and subsidiaries in Boston (USA), Portsmouth (UK),Lyon (France), and Shanghai (China), our 140 employees , while culturally diverse, are united by their passion for best-in-class solutions for this dynamic market. At the same time, we are supported by the BICO group, the world's leading bioconvergence company, adding strength and efficiency to our business.
Since 2001, we have grown as a renowned specialist in precision liquid handling, enabling applications from research to high-throughput production of assays in diagnostics and life sciences. Our cellular products, sold under the Cellenion brand, provide solutions for single cell and 3D cellular model analysis, helping researchers globally to move biological science forward, and make us global leaders in the field of single cell proteomics.
Since 2001, we have grown as a renowned specialist in precision liquid handling, enabling applications from research to high-throughput production of assays in diagnostics and life sciences. Our cellular products, sold under the Cellenion brand, provide solutions for single cell and 3D cellular model analysis, helping researchers globally to move biological science forward, and make us global leaders in the field of single cell proteomics.